Logo Sofascore

Senior UX Researcher

Sofascore 4.78
Zagreb

Senior UX Researcher

Sofascore 4.78
Zagreb

SofaScore is a Croatian IT company that has been developing digital products of the same name at Zagreb's Vrbani for more than 10 years. Our main products are our website and mobile apps (Android and iOS) for following sports results as they happen (live score). We offer not only current information to our fans, but also statistical data processing, analytics, player ratings and more. Our app is rated 4.9 on the App Store, which is the bar we're all aiming for. 


The company has grown from two founders to 160 experts, and we're constantly on the lookout for innovation and improvements, as well as developing our existing products. In 2022, we plan to strengthen the UX team and put even more emphasis on customer research with each new feature we develop. Also, we are planning a big upgrade of the existing UX. That is why we are looking for a Senior UX Researcher who will collaborate closely with the Design and Marketing Team improving the UX process with special focus on Empathize, Define and Test steps.


We are looking for a person with the knowledge and experience of User Research, in order to improve and expand that segment. The task of this team is to research and point out the best UX direction from the internal development phase of the idea to the research phase after the feature is released into production and tested by the users. Senior UX Researcher will also work with our Data Analytics Team for better interpretation of application usage data and will help the Product Team to better define product UX strategy. 


What will the Senior UX Researcher take care of?


  • Introducing the best practices and tools in the field of User Research and establishing a sustainable and scalable User Research process within SofaScore
  • Organizing and conducting qualitative and quantitative research, in order to provide designers and other stakeholders with insight into the expectations of our users
  • Close collaboration with Designers, Marketing, Product Owners and Data Analysts
  • Identifying opportunities for UX enhancements on the product


What can SofaScore give to you?


  • Competitive salary range
  • Excellent work-life balance (Enviable number of vacation days, flexible working hours)
  • Family benefits package
  • Education - internal and through international conferences and workshops
  • Top quality equipment (MacBook Pro, budget for Mobile phone)
  • Paid package of general physical examination once a year
  • Numerous other benefits that we would verbally communicate to you


What characteristics will make you the best candidate?


  • At least 3 years of experience in User Research
  • Work proactivity - independently proposing new opportunities for the progress of UX
  • Good communication skills
  • Good organizational skills
  • Good mentoring skills - transferring knowledge to teammates
  • Knowledge of sports is an advantage - understanding the domain makes it easier to choose the right type of research and make the right decisions
  • O nama
  • Sofascore priča započela je 2010. godine, kada su naši osnivači Zlatko i Ivan kupili prvi sportski feed za malu podstranicu foruma, koja se s vremenom transformirala u današnji Sofascore. Vođeni entuzijazmom prema sportu i tehnologiji, od samog smo početka željeli stvoriti najbrži i najpouzdaniji proizvod za rezultate uživo. Danas, to nisu samo rezultati uživo već i detaljne statistike i sportski sadržaj za više od 20 sportova i preko 30 jezika. Naš neprestani entuzijazam za sportom i tehnologijom prerastao je u nešto naprednije i sofisticiranije od samog praćenja rezultata. Sofascore ocjene igrača, Heatmape, Shotmape, Attack Momentum i Attribute Overview, samo su neke od statističkih inovacija koje nas razlikuju od ostalih. Upravo te inovacije, zajedno s ogromnom širinom i dubinom pokrivenosti, su ključni čimbenici koji su nam pomogli da postanemo najbolje ocijenjena sportska aplikacija na tržištu - s ocjenom 4.8 na Google Playu i 4.9 na App Storeu. Vjerujemo da smo puno postigli, ali da možemo još više i još bolje. Strast za sportom i tehnologijom, ali i povratna informacija od korisnika nas gura da idemo dalje i napredujemo. Uvijek tražimo nova pojačanja, a i ti se možeš pridružiti ekipi od 200+ entuzijasta s Vrbana i postati dio ove uspješne priče. Pridruži nam se na putovanju da postanemo premium sportska aplikacija za praćenje bilo kojeg profesionalnog i amaterskog događanja, kluba i igrača.
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